CBT Case Studies
The College Brain Trust conducted a study and review of Student Services at the college. The current economic climate has caused California Community Colleges to assess and consider operational innovations and strategies in order to sustain a high quality of educational and student services.
Elements of the review included process and procedures, the use of technology, and the utilization and adequacy of staffing for all operations within Student Services. Also included were a comparison of the organization of Saddleback College with like-sized and demographically similar California community colleges within multi-college districts.
The consultants provided the college’s Leadership Team with a written report on Student Services of Saddleback College that included recommendations and strategies designed to improve the delivery of quality student services to current and future Saddleback College students.
The process included three phases:
Phase 1 – Information Review
Phase 2 – Campus Visitations
Phase 3 – Delivery of the final report and recommendations
Also provided was comparative data from like-sized and demographically similar California Community Colleges within multi-college districts. In addition, the report provided recommendations for organizational innovations.