CBT Case Studies
The South Orange County Community College
Document Review: The CBT consultants reviewed the District mission, vision and core values, College planning documents including the educational master plans and strategic plans; demographic projections; Accreditation standards/recommendations; plus external resources such as the Report of the Commission on the Future.
Interviews: Interviews: CBT consultants conducted on-campus one-on-one meetings throughout the District with individual stakeholders identified by leaders of governance groups. From the input of faculty, staff, and administrators, they ascertained themes which helped inform proposed strategic directions for the District.
Retreats: CBT consultants facilitated two retreats in the summer. At the first, they presented
the expectations of the Commission as well as the components of strategic planning and
evaluation. They interacted with participants around the definitions of the word District
and the descriptions of District Services. Using the interview themes as a springboard for
discussion, they developed draft consensus about District-wide goals. They also provided
feedback on objectives and action steps.
Outcomes: The consultants gave the Chancellor and his team what they had sought. They
broadened and deepened staff knowledge about planning. They also left behind a template for the District-wide Strategic Plan as well as a timeline for finalizing the planning materials in time to meet the October 15 accreditation deadline.